Watches
Water Resistant
Warning ! Unless your watch has "water-resistant" engraved on the back of the case it must not be exposed to moisture or liquids of any kind.Water-resistant models have been stringently tested. However, the seals that ensure water-resistance may deteriorate with age and lose their effectiveness. We therefore recommend that you have your watch checked for water-resistance every two years, preferably prior to vacations.
It is advisable to have the seal and battery changed at that time. Should any condensation appear and remain under the crystal, it may be a sign that the seals are defective, they should be changed as soon as possible to avoid damage to the movement or dial.
Replacing the Battery and Movement
The second hand on your CHARRIOL watch* also serves as a "low battery" indicator. When the second hand jumps in 4-second increments, the battery must be replaced. Average battery life is 2 years and the date printed on the sticker on the back of the watch-case is the expiry date.
We recommend that you have the battery replaced by an authorized CHARRIOL Technical Service Centre in order to ensure your guarantee remains valid. The seals will automatically be replaced at the same time to maintain proper water-resistance.
The movement of your CHARRIOL watch - particularly if it is mechanical (manual or automatic) - should be checked by an authorized CHARRIOL Technical Service Centre every 3 to 4 years to ensure optimum functioning.
Changing Bracelets and Straps
We recommend that you have your bracelet or strap changed by an authorized CHARRIOL watchmaker, to ensure expert workmanship. Leather straps are not water-resistant, and exposure to liquids could adversely affect their quality and appearance.General Care
After swimming, particularly in sea water, we recommend rinsing any water resistant watch well in fresh water and wiping it with a soft, clean, dry cloth. This will help keep it looking good and in perfect running order.Solid Gold / Silver
Avoid scratching with hard objects. It may cause the product to lose its shiny surface or to speed up oxidization.Many daily substances contain chemicals which could cause damage to coating on your watch. Take off your watch while putting on cosmetic, playing sports or cleaning with chemicals.
Gold-plated / Black PVD Coating
Gold-plated and silver parts of the watch are not solid gold items, their colour would be subject to natural oxidation and change of weather and become tarnished or colour fading after certain duration of use or storage.
Black cable bands are coated under PVD process, same as the other materials plating in gold and silver, its plating after a duration of use could fade. Do not scratch them on hard surface and avoid contact with salt-water, chemicals like soap, perfume on the coating surface.
The colour of the gold-plated, black-plated and silver parts could tarnish subject to human sweat.
Even though the cable watch band has a flexible design, do not over stretch it against opposite direction or stretch it in a certain position for a long time.
*Not on all models
Jewelry
CHARRIOL offers a full statutory warranty for pieces purchased from authorized Charriol retailer. The warranty covers manufacturing and material defects due to normal wear and use for a period of one year from date of purchase (extending to two years for 18kt gold Jewelery).
Since jewellery is a delicate and refined item, it should be worn and handled with care. Avoid direct contact with hard objects.
Many daily substances contain chemicals which could cause damage to your jewellery. Take off your jewellery while putting on cosmetic, playing sports or cleaning with chemicals. Simply rinse the jewellery piece with a soft brush in cool water (never use hot) and lay them out to dry on a towel or with cool air by a hair dryer.
Regular cleaning and checking prolong the life of a jewellery piece. Bring the product to any Charriol Boutique or service center every six months for complimentary cleaning.
Consult Charriol representative at boutique, corners or service centers for further advice.
Mother of Pearl
• Mother of Pearl is a natural fragile material. Avoid scratching or chipping with hard objects. It may cause irreparable damage to the jewellery.
• Never let your MOP soak in hot or warm water and never wear it in the shower and never under sunlight or spots light. It may cause jewellery parts to dismount and decolour.
Solid Gold / Silver
Avoid scratching with hard objects. It may cause the product to lose its shiny surface or to speed up oxidization.
Many daily substances contain chemicals which could cause damage to your jewellery. Take off your jewellery while putting on cosmetic, playing sports or cleaning with chemicals.
Rinse the jewellery piece with a soft brush in cool water every time after use. Soak in jewellery cleaner or non-fragrance soap for better cleaning. Dry with a soft, lintless cloth.
Celtic Cable (Gold-plated/ Rhodium plated/ Black Cable)
Even though the cable has a flexible design, do not over stretch it against opposite direction or stretch it in a certain position for a long time.
Avoid soaking in hot or warm water which may cause small metal (gold-plate or silver) parts to dismount and decolour.
Gold-plated and silver parts of the jewellery are not solid gold items, their colour would be subject to natural oxidation and change of weather and become tarnished or colour fading after certain duration of use or storage.
Black cable jewellery items are coated under PVD process, same as the other materials plating in gold and silver, its plating after a duration of use could fade. Do not scratch them on hard surface and avoid contact with salt-water, chemicals like soap, perfume on the coating surface.
The colour of the gold-plated, black-plated and silver parts could tarnish subject to human sweat.
Necklace
Some of the Charriol 18kt gold wire necklaces are exceptionally delicated due to their unique designs.
Do not use over-force to take off the necklace after use.
Do not roll up the wire chain. Properly place the necklace without bending it and let the necklace rest completely inside the pouch provided by Charriol.
Do not put any heavy items or hard surface onto the pouch as they might deform the necklace.
During the cleaning of the necklace, do not use the cloth to rub the necklace hard. Otherwise, its shape could deform easily after rub.
It is advisable to bring your necklace for cleaning to any Charriol Boutique or service center.
Ask any Charriol representative for appropriate handling methods.