CHARRIOL CARE
Since 1983, Charriol has prided itself on crafting unique Swiss timepieces for bold individuals who want to stand out from the crowd and LIVE DIFFERENT.
The Maison strives to produce iconic, quality timepieces which our customers can enjoy for years to come.
We invite you register your watch with us, and/or extend your warranty customer by joining our Charriol Care program below.
At Charriol, we are at your service. Whether you need our help to maintain, care for, adjust, or repair your purchase, the Maison is here to help.
maintain, care, adjust, repair
HOW TO TAKE CARE
charriol care
REGISTER / EXTEND WATCHES WARRANTY
JEWELLERY
Register your jewelleryFAQ
The Charriol Care Program is the Maison’s approach to after-sales support, helping you maintain the beauty, performance, and longevity of your watch or jewelry over time through guidance, servicing, and repairs.
Watch services can include inspection, maintenance, repairs, and performance checks depending on the request and model. The service recommendation is confirmed after evaluation.
Jewelry services may include cleaning, inspection, and repairs depending on the piece and materials. Evaluation by an authorized partner is recommended.
Warranty typically covers all defects in workmanship and materials under normal usage, while standard wear-and-tear, accidental damage, or maintenance services are generally the customer's responsibility. Please refer to the warranty policy for full terms and conditions.
Proof of purchase is helpful, even mandatory for warranty-related requests. If you do not have it, an authorized partner can still advise you on the available paid service options based on the item in question.