Engagement ring

Shipping / Return

Shipping

We ship via FedEx (International Priority) to most international locations. Below 238 CHF (Swiss francs) cart including taxes (around 250 U$D), the shipping price is 18 CHF (around 19 U$D). Above 238 CHF (around 250 U$D), shipping is free.

Our average delivery time is less than 7 days.

Return

Returns can be made within 15 days from delivery date, for a product in perfect condition, accompanied with full packaging, notices, guarantee card and sales receipt. Returns are under your responsibility. They must be sent at your sole risk and expense by pre-paid registered mail or courier and duly insured to Philippe Charriol International Ltd, 12, rue le Corbusier, 1208 Geneva, Switzerland.

Merchandise cannot be returned to any CHARRIOL boutique worldwide, to any Charriol retailer, nor can any merchandise purchased in a CHARRIOL Boutique be returned to Geneva.

In case the parcel is lost, you are responsible to prove that you returned the product.

Quality of the products will be checked upon receipt. They will not be accepted if they have been worn or if they present damages or alterations. In such case we may send you back the product. The appreciation of the condition of the product returned is at our sole discretion.

Returned products, if accepted, can be exchanged or refunded. If returned, you will be credited of the value of the products returned. If exchanged, you will be credited of the value of the products returned and you will have to buy online the product wanted. Refund will be made by bank transfer. Shipping costs will not be subject to refund unless there has been a shipping error from us.